Privacy Policy
Last updated: January 2025
Orcas Snow Removal Inc. (“we”, “us”, or “our”) operates the website orcasmaintenance.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website or services.
Information We Collect
We may collect the following types of personal information:
- Contact information: Name, email address, phone number, and mailing address when you submit a contact form, request a quote, or enter into a service agreement.
- Service information: Property address and details necessary to provide snow removal and property maintenance services.
- Website usage data: We may collect non-personally identifiable information such as browser type, operating system, and pages visited through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Provide, maintain, and improve our services
- Send service-related communications
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website or conducting our business, provided they agree to keep this information confidential.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.
Your Rights
Under applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for the collection or use of your information
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: orcassnowremoval@gmail.com
- Phone: 778-899-9408
- Address: 1600 Railway Street, North Vancouver, BC V7J 1B5
